IT Business Analyst

Job Description

About our Client…

Our client is a powerhouse with a £70 million turnover and recognition as one of the UK’s Top 100 fastest-growing companies for two consecutive years.

With an incredible 25% year-on-year growth rate, they are transforming the landscape of health and wellbeing. This is an excellent opportunity to be part of their success story!

About the Role…

If you’re a Business Analyst who gets a buzz out of improving how services are delivered to customers through process optimisation and technology, this role could be a great fit for you!

We’re working exclusively with our client to recruit a Business Analyst who brings an understanding of system architecture and integration principles.

This brand-new role will play a critical part in mapping and transforming our client’s core service delivery mechanisms. You’ll work on process improvement, system automation, and operational efficiency.

Our client operates in a fast-paced environment, so we’re looking for a Business Analyst who thrives under pressure and can drive meaningful change.

Day-to-Day Responsibilities:

• Conduct comprehensive business process analysis across multiple service domains.
• Map out current processes, identifying inefficiencies, bottlenecks, and opportunities for process automation.
• Develop process flow diagrams and documentation, using industry-standard modelling techniques.
• Design and recommend system improvements that enhance service delivery and operational productivity.
• Create detailed functional specifications and requirement documentation.
• Facilitate workshops and interviews to capture nuanced business needs.
• Support the translation of business requirements into technical specifications for development teams.
• Perform cost-benefit analyses for proposed system and process improvements.
• Monitor and measure the impact of implemented changes against predefined performance metrics.

What We’re Looking For:

• 1-2+ years of experience in Business Analysis.
• A solid understanding of systems and integration.
• BCS Business Analysis Certification/Training is highly advantageous.
• Strong exposure to process mapping and workflow analysis techniques.
• Ability to work effectively from home, full-time, as part of an IT team of circa 60 colleagues.
• Excellent problem-solving skills, with first-class interpersonal abilities.

What’s in it for you?

This is your chance to join one of the UK’s fastest-growing companies. You’ll work fully remotely, playing a key role in optimising business processes and driving automation. If you love problem-solving, this could be the role for you!

Important Information:

📍 All applicants must be based in the UK and hold full right to work.

🚫 No sponsorship is available, and applicants outside of the UK will not be considered.